Frequently Asked Questions
Is Holistic Coaching a program?
Holistic Coaching is not a program. It is a serious of services to help people in transition gain self-sufficiency. Our main service is our shared housing. In order to maintain structure and assist residents with the issues that led them to our housing all clients must sign an intake contract that governs the rules of their stay with us. If residents break this contract they will be presented with options. Whether they accept those options or not staff reserves the right to discharge non-compliant residents immediately without a refund.
What is Holistic Coaching's refund policy?
We do not give refunds. Refunds are usually requested by non-compliant clients when they are faced with the consequences of their actions. Under no circumstances do we give refunds to clients who are being discharged due to non-compliance. Nor for clients who have found a better offer after they move in and want to be refunded, or any other reason.
What is Holistic Coaching's intake contract?
Our intake contract is the document that clients read over and sign their agreement to with staff at intake. This document is considered the contract that governs your stay with us. It outlines your responsibility and our responsibility. We are not here to do the work for our clients. We assist clients in reaching their goals and that starts with their compliance to the rules they sign off to at intake.
Why does Holistic Coaching charge me for my stay?
Holistic Coaching is a private residence that allows individuals in transition to live in single and shared rooms as long as they abide by the residency contract they sign at intake. We are not a grant funded program. Residents choose to move in with us. No one is forced to make a payment or complete an intake. We also do not accept payments before a person has seen the location they will live in.
What is Holistic Coaching's Sobriety Policy?
Holistic Coaching has a zero tolerance policy for substance abuse on property. We conduct random urinalysis and breathalyzers as explained and agreed upon at intake. Individual cases of relapse may qualify for a Relapse Prevention Plan. If a client refuses a RPP they are considered an immediate discharge. In all instances of relapse staff reserves the right to immediately discharge non-compliant clients without a refund.
What is Holistic Coaching's Discharge Policy?
Holistic Coaching's discharge policy is covered in the intake contract. We reserve the right to discharge residents who come back positive on a breathalyzer or a urine test immediately without refund, per our intake contract. We have a residency fee that must be paid as agreed otherwise the resident will be discharged for nonpayment. Any noncompliance issues at discharge will lead to a 6 month residency fee penalthy. Our discharge policy also covers what to do when you leave. If you do not take your belongings with you at the time you leave you have 24 hours to make arrangements to retrieve your things. After 24 hours your items are donated or discarded but, they are no longer available for pickup.
Is Holistic Coaching a facility?
Holistic Coaching is not a facility. We are sober shared housing within an independent living environment. Our houses are set up for each resident to understand what they would do if no one was watching over them to do the right thing. Our structure will reveal if a resident is ready for sober independent living or if they are in need of a different level of care with more oversight. When we discharge residents we do attempt to refer them to an appropriate level of care when that person is willing to comply with referrals they are often eligible to return to us at the completion of those requirements.